• Boozilla@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    2 years ago

    Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.

    Obviously this is in the USA.

  • FuckOff@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    2 years ago

    The people who negotiate your medical claims make more money on the settlement commissions than the doctors even make from their procedures.

    And there’s like 25-40 people total who handle the claims for every single health insurance company.

  • esadatari@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    2 years ago

    i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

    well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

    all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

    so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

  • eyes@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    2 years ago

    If you’re doing a holiday in the USA and renting a car via enterprise, Alamo or national book with Rentalcars.com, unless you’re flying with doing a Virgin package holiday, in Which case do it with them. They have the best rates in the market due to special agreements. If you want the best customer service experience for rental cars book with Virgin as they will put a lot of pressure on Alamo/national/enterprise who will bend over backwards for you.

  • Whitebrow@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

    • gjoel@lemmy.ml
      link
      fedilink
      arrow-up
      1
      ·
      2 years ago

      When you have a great programmer working on your project he will be cycled to a new project in 2-3 months. Your new senior developer who silently takes over the project is part time because he’s working on finishing his education.

      No one knows how anything works, except that one guy, who left the company half a year ago. That’s how all software development is.

  • psion1369@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I used to work in a very large mortgage company in their website. The amount of tracking they do, the amount of information they have, just for mortgages, is astounding and frightening. We knew almost every detail about someone before they committed to a mortgage.

  • TechyDad@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I worked for a pretty popular magazine back in the late 90’s. One day near the beginning/middle of 2000, we were all called down to the bullpen for a last minute meeting by management and marketing. (That’s never a good sign.)

    We were told that we have a great product with amazing writing, but marketing doesn’t know how to sell it so they’re closing us down. Instead, we went online only. I was the web developer so I survived the firings.

    So then we figured that we were set because our website produced more content and had more traffic than any of the company’s other websites. However, in March of 2001, we had another emergency meeting. Again, we were told our content was great, but the company was going in another direction. Instead of producing our own content, the company was going to just repost other sites’ content. I and everyone else in my team were let go.

    Needless to say, the whole “we’ll just repost what other people posted” plan didn’t go so well. Last time I checked, the company wasn’t doing very well at all.

  • pureness@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered “obsolete” by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was “too old”. it was at this point in my customer interaction, that we recommend a repair shop down the road that isn’t held at gunpoint by apple ;)

  • TerkErJerbs@lemm.ee
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

    Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).

    I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

    Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

    You have definitely interacted with this ecommerce platform if you shop online.

  • MrBodyMassage@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem

  • seraphelven@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    Depending upon your position you have an NDA that either has a date or never expires. I have worked for companies that I have NDAs with that never expire. Be careful what you share.

  • Abrslam @sh.itjust.works
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    I worked for for the railroad. Nothing is fixed ever. I witnessed hundreds of code violations every day for years. Doesn’t matter if a rail car or locomotive meets code as long as it “can travel” its good to go.

    When an employee inspector finds a defective rail car management determines if it will get fixed. If the supervisor “feels” like “it’s not that bad” then the rail car is “let go”.

  • shadesdk@lemmy.ml
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    2 years ago

    The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

  • Louisoix@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    A certain fruit company knows about you WAY more than you can imagine, and most of the information is accessible to even the lowest ranks of support. And yeah, my NDA is finally over.

  • thrawn@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    It’s pretty depressing, but the fact that soil and groundwater are almost certainly contaminated anywhere that humans have touched. I’ve seen all kinds of places from gas stations, to dry cleaners, to mines, to fire stations, to military bases, to schools, to hydroelectric plants, the list could go on, and every last one of them had poison in the ground.