It just seems like nothing works the way I expect it should these days, and I’m happy to be wrong, but I don’t think my expectations are that high.
I make an appointment at the driver’s license office for 10 a.m., I kind of expect to be seen around that time, especially since they tell you to show up at least 15 minutes before your scheduled appointment. Certainly, I don’t expect to have to wait 2 hours to be seen.
I go to the store to return an item that was missing parts, I don’t expect to be turned away completely because the “printer is down”. I have the receipt, can’t you just make a copy and refund the very small amount of money or let me exchange it?
I go to the bank to withdraw a few five and ten dollar bills, I don’t expect to be told “I don’t have enough”. I especially don’t appreciate being treated like I’m the first human in history to want specific denominations for a withdrawal.
I get told to return my internet equipment to any of your locations, only to be told you can’t accept that at your store. Why did the customer service person I talked to on the phone say any location, the company website have your location in the list of locations available when I filtered by “returns”, and my final bill state “return equipment to any location” if your location doesn’t accept returns?
I go to the doctor for a specific health concern (that unbeknownst to me is a red flag for a major problem), they give me a medicine that actually exacerbates said major problem without ever mentioning it or testing for it first. You’re the expert and professional, not me, and I guarantee if I’d asked about that major problem because I saw something about it online, you’d have made a snarky comment like “don’t confuse your Google search with my medical degree” or similar.
And all of this, plus much, much more, in just the past month or so.
It just seems like nothing works the way I expect it should these days, and I’m happy to be wrong, but I don’t think my expectations are that high.
I make an appointment at the driver’s license office for 10 a.m., I kind of expect to be seen around that time, especially since they tell you to show up at least 15 minutes before your scheduled appointment. Certainly, I don’t expect to have to wait 2 hours to be seen.
I go to the store to return an item that was missing parts, I don’t expect to be turned away completely because the “printer is down”. I have the receipt, can’t you just make a copy and refund the very small amount of money or let me exchange it?
I go to the bank to withdraw a few five and ten dollar bills, I don’t expect to be told “I don’t have enough”. I especially don’t appreciate being treated like I’m the first human in history to want specific denominations for a withdrawal.
I get told to return my internet equipment to any of your locations, only to be told you can’t accept that at your store. Why did the customer service person I talked to on the phone say any location, the company website have your location in the list of locations available when I filtered by “returns”, and my final bill state “return equipment to any location” if your location doesn’t accept returns?
I go to the doctor for a specific health concern (that unbeknownst to me is a red flag for a major problem), they give me a medicine that actually exacerbates said major problem without ever mentioning it or testing for it first. You’re the expert and professional, not me, and I guarantee if I’d asked about that major problem because I saw something about it online, you’d have made a snarky comment like “don’t confuse your Google search with my medical degree” or similar.
And all of this, plus much, much more, in just the past month or so.