

I think most people from my culture (midwest American) find it uncomfortable to get help from anyone. It seems vaguely embarrassing, even when it’s from friends or family. It’s much easier to give than to receive.
I’ve been on both ends of that pretty regularly and I have been working on learning to accept help gratefully as well as giving it. It is surprisingly difficult.
The masks tell the whole story. People with legitimate authority do not need to wear masks. Everyone involved knew this was a criminal act and wanted to avoid being implicated.
We’re seeing a lot of masks on law enforcement and government agents these days. There’s a reason.